Behaviour Perspectives

Ideas and observations about using behavioural science to solve challenges in business and everyday situations.

The Plan for Drivers: Pay and dismay?

‘One Ring to rule them all, One Ring to find them, One Ring to bring them all, and in the darkness bind them.’ Afficionados of The Lord of the Rings will recognise this, but swap ‘Ring’ for ‘Parking App’ and it sums up the car-parking ideas outlined by the goverment in their recent Plan for Drivers.

The Plan for Drivers: Pay and dismay?2024-04-25T08:13:05+00:00

Not possible is not impossible

‘Not possible’ can feel like it means exactly the same thing as ‘impossible’. However, there’s often a big difference. And I’ve recently encountered businesses using ‘not possible’ to suggest ‘impossible’ and avoid the truth which is simply ‘We don’t want to’.

Not possible is not impossible2023-11-16T05:24:09+00:00

Stop buzzing in!

Buzz in if you know the answer... or you think you know the answer... or you have the answer to a question you think I should have asked. ‘Buzzing in’ has become an increasingly annoying phenomenon we are all having to suffer and navigate around.

Stop buzzing in!2022-11-02T10:58:33+00:00
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